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EZ Tobacco is committed to
providing excellent customer care. We're sure you will be happy with our low
prices and commitment to excellence.
PAYMENT
Due to Banking Regulations, we are no longer able to accept credit card
payments. The credit card companies consider any web site that sells tobacco
"high risk". Therefore, we're offering a new solution. We will now accept Online
Electronic Checks for payment.
Alternately, you can mail us a
personal check or money order. Please send your payment to:
Trivett Sales
135 Cherry Lane
Pikeville, KY 41501
SHIPPING POLICY
Most orders are shipped from our warehouse within two to three business days after your order is placed.
Please allow sufficient time for your order to be processed and to be delivered
in calculating your estimated delivery time.
NEW CHECKING ACCOUNTS
When a new Checking Account is set up with us, we will delay shipping a few days
to assure the payment as cleared.
Common problems are:
Incorrect Routing Number or Account Number
Insufficient Funds
Please be sure to provide accurate information to avoid delays.
Please check your account online. Once we ship your
package your Tracking Number will be posted to your order so you will know that
status of the shipment.
We are not able to ship any products outside the United States.
SHIPPING CHARGES
We provide shipping by UPS Ground and USPS Priority Mail. To maintain our cheap
low
pricing, shipping is not included in the product prices. When you fill your
Shopping Cart with your desired cigarette products, our system will obtain the
shipping cost and display it for your approval.
FREE SHIPPING
We offer FREE SHIPPING on any order over $150.00. Consider adding a few
extra of your desired products. You won't run out as quickly and you'll save on
shipping charges.
RETURNS
We will accept returns for incorrect or damaged items. Please call toll
free 866-809-8488 to obtain instructions and authorization. QUESTIONS
If you
have any questions about our Company, please contact our Customer Service
Department at 866-809-8488.
Contact Form
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